PREPARING FOR YOUR TREATMENT
Best practices for before, during, and after your session
Drink Water
Drinking water is important to all body functions. Having a couple glasses of water within a few hours of a treatment helps to circulate blood and prepare the different body systems for the session. This can be beneficial for post massage as well in helping to flush out the body systems. In the days following your treatment, ensure to drink plenty of water. Staying hydrated allows the cellular waste that has been moved from the body's cells to be excreted from the body.
Relax
Before beginning your session, a few moments of relaxation can help to prepare your mind and body. Turning off your electronic devices and setting aside any last minute messages for a little silence can bring greater rewards during your treatment. To help integrate our work with you, we recommend spending 20-30 minutes after your session taking a walk or sitting in stillness. Your time spent with us should be a springboard towards bringing more stillness and mindfulness in your everyday life.
Avoid Alcohol
Alcohol can dehydrate different body systems, especially muscle, tendon, and ligaments. Please avoid consuming alcohol if possible up to 24 hours before any session. Alcohol can also induce bruising and similar sensations that can hinder recovery times, it is also best to avoid 24 hours post treatment. We're not saying you can't enjoy yourself, just do your best to take your healing and wellness seriously during this time in order to maximize the benefits of your time spent with us.
POLICIES
Please take the time to read through this information carefully. Note that by booking an appointment with
Peacefully Rooted you are agreeing to our terms and conditions and to attend the appointment you have booked.
​
​
CANCELLATIONS
We require a minimum of 24 hours notice to cancel an appointment. Failure to attend an appointment with less than 24 hours notice will incur the full charge for the appointment, This is because we may not be able to fill your appointment slot and need to cover our own costs. Please cancel as soon as possible if a foreseeable event is likely to prevent your from attending, for example, illness or adverse weather conditions, a long-term medical condition which varies from day to day, or if your are more than 37 weeks pregnant. We will discuss cost implications on a case by case basis in extenuating circumstances. Cancellation and "No Show" charges will be sent via email for payment by bank transfer within 7 days. Following cancellation, payment must be received before further treatments can be scheduled.
LATE ARRIVALS
It is important that our agreed upon time and duration is adhered to. We appreciate that sometimes things can happen and you may arrive a little later or need to leave earlier than planned. These cases are fine, but we cannot make up for the missed time by overrunning or adding time to subsequent appointments.
HEALTH AND SAFETY
At Peacefully Rooted we are licensed and qualified professionals. We hold a current first aid certificate and professional and public indemnity insurance for the services that they provide. Due to the nature of massage and the need for close contact, all Peacefully Rooted practitioners will maintain a high standard of personal hygiene. If a practitioner feels is unwell. suffering from a cold or virus, infection or general ill health, they will not be allowed to work due to the risks of cross contamination. This may result in Peacefully Rooted contacting you to inform you of the issue at the earliest opportunity to make suitable alternative arrangements. Clients are asked not to attend a treatment if they are unwell. Please contact Peacefully Rooted by phone or email at the earliest opportunity in order to make accommodations. If you are unwell and contact us to inform us of your illness, please not that our cancellation may still apply. Peacefully Rooted and their practitioners will not be held responsible for loss or damage to personal items during your time on premises at Peacefully Rooted.
Clients under the age of 18 years must be accompanied by a parent or guardian. This parent or guardian must give permission for the agreed upon treatment plan to be performed and will be requested to co-sign the client consultation form. They will also be invited to stay in the room, for the duration of the appointment and expected to remain present throughout the treatment.
Peacefully Rooted holds the right to refuse any treatment for any reason especially in the case if a client is physically or verbally abusive towards any practitioner, or demonstrates inappropriate, aggressive, or sexual behavior. Such behavior may result in a partial or total ban from Peacefully Rooted and may also result in criminal proceedings.
​
​
DISCLAIMER
Peacefully Rooted provides Massage Therapy and Bodywork in a variety of forms, but none of these modalities are a substitute for professional medical care or counselling. None of the practitioners at Peacefully Rooted will diagnose, prescribe medication or medical treatment of any kind, unless they are personally qualified to do so and will always recommend referral to a general practitioner or other qualified medical specialist or practitioner.
The client has a duty to provide accurate and true medical and personal information to the best of their knowledge, and to keep Peacefully Rooted up to date with details on any medication, symptoms, medical concerns or treatments they are having investigated or undergoing treatment for. All practitioners at Peacefully Rooted may refuse to treat any client or part of a client's body with just and reasonable cause. Peacefully Rooted reserves the right to terminate any appointment at any time if they believe that it is not safe or in the client's best interest to continue. Likewise the client has the right to refuse, modify, or terminate the treatment at any time, regardless of prior consent given.